Welcome to China, where I am currently living for a year now! Guangdong province, Foshan city, Ronggui, in a big department store on a crowded Saturday afternoon.
-Hi, I just bought a tennis racket last week, I used it one time and it just broke, I didn’t do anything special. It just broke.
-(sighing) do you have the receipt? We’ll refund it.
-no only the proof of purchase on Alipay.
-Well that won’t work then.